India's trusted coaching for competitive exams

Legal

Privacy Policy

How we collect, store, use, and protect your personal data when you visit our site or enrol with us.

Last updated: 22 August 2026

Effective Date

22 August 2026

Your Rights

Protected under applicable Indian law

01

Introduction

Prep IQ Institute ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard data when you visit prepiq.co.in, submit an enquiry, enrol in a programme, or interact with us in any other way.

02

Information We Collect

We may collect the following types of information depending on how you interact with us:

  • Personal details such as name, email address, phone number, and city.
  • Academic and exam-related information you provide during counselling or enrolment.
  • Payment and billing information processed through secure third-party payment gateways.
  • Technical data including IP address, browser type, device information, and pages visited.
  • Communications you send us via email, enquiry forms, or other channels.
03

How We Use Your Information

We use the information we collect for legitimate business purposes, including:

  • Responding to your enquiries and providing counselling support.
  • Processing enrolments and delivering coaching services.
  • Sending course updates, schedules, and relevant educational content.
  • Improving our website, programmes, and user experience.
  • Complying with legal obligations and preventing fraud or misuse.
04

Information Sharing

We do not sell your personal information to third parties. We may share data only in the following circumstances:

  • With service providers who assist us (e.g., payment processors, email services) under confidentiality obligations.
  • When required by law, court order, or government authority.
  • To protect the rights, safety, and property of Prep IQ Institute, our users, or the public.
05

Cookies & Analytics

Our website may use cookies and similar technologies to enhance functionality, remember preferences, and analyse traffic patterns. You can control cookie settings through your browser. Disabling cookies may affect certain website features.

06

Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

07

Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we take steps to securely delete or anonymise it.

08

Your Rights

Subject to applicable law, you may have the right to access, correct, update, or request deletion of your personal information. You may also opt out of promotional communications at any time by contacting us or using the unsubscribe option in our emails.

09

Contact Us

For privacy-related questions or requests, please email us at prepiqreceiver@gmail.com. For formal grievances, please refer to our Grievance Officer page.

Need further assistance?

Our team is here to help with any questions about our policies.

Contact Us